Unified Trading Online Store Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below.

1. Eligibility for Returns:

• Items can be returned within 30 days of purchase.
• To be eligible for a return, items must be unused, in their original packaging, and include all accessories and manuals.

2. Non-returnable Items:

• The following items cannot be returned:
  • Special order items
  • Opened paint or chemical products
  • Clearance or final sale items

3. Return Process:

• To initiate a return, please bring your receipt and the item to our store or contact our customer service team at [phone number] or [email address].
• For online purchases, please follow the instructions in your order confirmation email to request a return.

4. Refunds and Exchanges:

• Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item.
• Exchanges for the same item or different items can be processed in-store.

5. Shipping Costs:

• If you are returning an item by mail, you are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent).

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 48 hours of receipt for a full refund or replacement.

7. Contact Us:

• For any questions or concerns regarding returns, please reach out to our customer service team:
  • Phone: [insert phone number]
  • Email: [insert email address]

Thank you for choosing us for your hardware needs!